Information used by the service
Account and order information includes your name, mobile number, email address if provided, shipping address, city, delivery location you select, ordered products, payment reference and customer service correspondence. Do not send your password or card details to customer service.
Why we use your information
Contact and address details are used to process orders, deliver products, follow up on payments and provide after-sales support. Session information and sign-in attempts are used to protect accounts and prevent misuse.
Payment, delivery and external services
When using a payment gateway, you enter card details with the payment provider. Necessary order information may be shared with the delivery company or payment provider to complete the service. The website uses external resources for page styling, fonts, images and delivery location maps; these services may receive your network address and technical request information when loaded. WhatsApp’s privacy notice also applies when you open a WhatsApp link.
Sessions and data protection
The store uses session cookies for sign-in, cart storage and form protection. Disabling them may prevent these features from working. Access to account and order information is restricted. You are not asked to save your full card number in your store account.
Data retention and privacy requests
Retention of account and order information depends on its purpose and record-keeping requirements. You may contact us to request access to information associated with your account, correct it or request deletion of information that does not need to be retained. Identity verification may be required to protect your information before the request is processed.
Contact and updates
Use the customer service contacts below for privacy requests. The update date appears at the top of this page. Please review this notice when using the service.
